Use Image Log Capture

Image Log Capture workflow profile allows you to obtain the images copied, printed, scanned, and faxed by MFPs managed using SLNX and deliver them as image logs to the specified destination in the workflow.

Delivery of the image logs captured while using scanning or printing functions of SLNX system is available for RICOH devices manufactured in 2015 or later. For some models released before 2015, only delivery of the image logs captured while using the device's native functions is available.

  • The logs of the following images cannot be captured:

  • Scanned images using TWAIN driver

  • PDF Direct print images

  • Inbound and transferred fax images

Image Log Capture requires the optional File Format Converter installed on devices. However, some models do not support this function even with the optional File Format Converter installed. For details about these models, contact your RICOH service representative.

  • If document delivery is suspended, Image Log Capture job is also suspended.

  • Among the settings in [System] [Server Settings] [Delegation Server Settings] [Capture] tab, only the [Number of Retries], [Retry Interval], and [Delivery Schedule] settings apply to capture jobs.

  • Each delegation server can manage up to 100 devices using this function.

  • When Image Log Capture is configured, direct fax transmission and creation of High Compression PDFs are disabled.

  • Image Log Capture is not available for workflows whose job processing location is set to [On Device].

  • When [Send to Me] is enabled in [Send to Email Option Settings], Image Log Capture fails.

  • When [Add 00.end File] is selected in a Capture workflow profile and the workflow includes a PDF Converter connector for which [Assign a User Password] or [Assign a Master Password] is enabled, Image Log Capture fails. In this case, disable [Assign a User Password] or [Assign a Master Password].

  • Only a One-touch Scan workflow with a proxy user can be set as the destination of Image Log Capture.

  • Image Log Capture cannot deliver captured images to a shared folder in the same Delegation Server where Capture workflow profile is configured.

  • When Print function is used, the metadata value of "captureOperator" gets the original GUID instead of the user code, and this metadata cannot be used to identify the user.

  • The processing results of Capture workflow are not included in the Scan History.

  • The processing results of Capture workflow are not included in any reports or the dashboard.

  • If no error is logged in Job Queue, it means Image Log Capture has been executed successfully. If an error is logged in Job Queue, refer to page 402 "Operating the Job Queue".

Configure the Image Log Capture Workflow Profile

Create a one-touch workflow to specify the destination where the image logs are delivered. The procedure is the same as the normal workflow creation. For details, refer to page 255 "Creating a Workflow".

Configure the workflow profile that stores image logs:

  1. Click [Workflow] → [Workflow Profile] → [Profile Configuration].

  1. Click    (Add).

The [Create Workflow Profile] window is displayed.

  1. In [Profile Name], enter the name of the workflow profile.

  2. In [Description], enter the description of the workflow profile.

  3. In [Input Source], select [Capture].

  4. Click [OK].

  5. On the [General] tab, configure the profile properties.

For setting items, refer to Capture Input Source Settings.

  1. Click (Save) on the workflow list.

Configure a profile task to associate the profile with the server(s) and to sync the settings:

  1. Click [Workflow] → [Workflow Profile] → [Profile Tasks].

  1. Select the profile with the task to be configured from the profile list.

  2. On the [Target Servers] tab, click    (Add Delegation Server).

  3. Select the server to add, and click .

The target servers should be the same as those specified in [Capture Server Address] or [Secondary Capture Server Address] in [Configuration] [Configuration Templates] [Log Collection] [Image Log Capture].

If the servers are divided into groups, select a server group, and then select the server to add. You cannot add a server group itself.

  1. On the [Schedule] tab, clear the [Disable Schedule] check box.

  2. Specify the date and time to sync the profile with the device and server in [Start Date] and [Start Time].

You can also click the calendar icon to select the date on a calendar for [Start Date]. The time of the local time zone of the Core Server is used.

When syncing with a device or server in a different time zone, consider the time difference for specifying the date and time.

  1. To send an email notification of a task execution, select the [Enable Task Completion Notification] on the [Notification] tab.

  2. Select [Input Email Address Manually] or [Select Destination].

  3. When [Input Email Address Manually] is selected, enter the email address of the recipient. When [Select Destination] is selected, select the destination from the drop-down list.

  4. When [Input Email Address Manually] is selected, select the language for the notification from the drop-down list.

  5. Click (Save).